Services & Support
 
 
 
Application Support
Metrohm Application Laboratory provides expert support with Method Development, sample analysis, method validation studies and configuration of right instrumentation for your application. Regular training for customers is also carried out at customer sites as well as in Application Laboratory at Chennai.
 
Installation Services
Our Service Team will install and configure your system, making it ready to use for your application. At Metrohm India, installation means carrying out tests on your actual samples and not merely running the standards for completing the installation.
 
Validation
Installation Qualification (IQ) and Operation Qualification (OQ)
Our team is highly efficient in certifying your instruments and its operations with IQ/ OQ services.
 
Preventive Maintenance Service
Our Preventive Maintenance (AMC) plans are tailor made according to your requirements and is performed by highly dedicated and trained team. It ensures an efficient, error free functioning of your system, which will increase your productivity and reduce your costs.
 
Repairs and Maintenance Services
We have wide network of dedicated and qualified service engineers, making us accessible to you and your instrument. Our Service contracts are designed to keep your instrument in peak condition and include:
Capricorne Mindframe Guaranteed engineer response
Capricorne Mindframe Tailor made service plans to suit your needs
Capricorne Mindframe Technical Support
Capricorne Mindframe In house service lab to handle complex component level service.
 
Customer Seminars and Training
With more than 20 years of experience, our team provides excellent training modules which will help you increase your productivity. We can provide the trainings for Preventive Maintenance, Application oriented, Basic of the techniques etc.
 
Metrohm IQ/OQ Validation
For regulated industries such as the Pharmaceutical, food and testing industry, instruments used in the Laboratory for product and process measurements are required to adhere to the latest requirements of the FDA and GLP/GMP standards, as well as follow GAMP guides. Our service offerings include the qualification and validation documents that will satisfy your FDA and other regulatory requirements. Click here to download IQ/OQ brochure
 
Metrohm Care Contracts
No matter whether you work for a private company or for a public institution, as a laboratory manager you are required to use your resources as efficiently as possible. Failing equipment is a risk you simply cannot afford. A Metrohm Care Contract is your operational insurance card: safeguarding your instrument from failure and giving you peace of mind – from day one and for as long as you have it.

For details, write to us at 1pointcontact@metrohm.in
 
 
 
 
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